Terms of Service

Last Updated: May 23, 2023

Welcome to Seleno ("we," "our," "us," or the "Company"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using this website, you represent and warrant that:

• You are at least 18 years old or have the permission of a parent or legal guardian.

• You have the legal capacity to enter into binding agreements.

• You will use the website only for lawful purposes.

2. Acceptance of Terms

By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

3. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Any changes become effective immediately upon posting on this website. Your continued use of the website following the posting of updated Terms constitutes your acceptance of those changes.

4. Products and Services

We strive to display our products as accurately as possible. However, we cannot guarantee that:

• Product colors displayed on your device exactly match the actual product.

• Product descriptions are free of errors.

• Images are always perfectly representative of the final product.

• Products will always be available.

We reserve the right to discontinue, modify, or replace any product at any time without notice.

5. Pricing

All prices displayed on our website are shown in the selected currency unless otherwise stated.

We reserve the right to:

• Correct pricing errors.

• Modify prices without prior notice.

• Cancel orders affected by obvious pricing mistakes.

If your order is canceled due to an incorrect price, you will receive a full refund.

6. Orders

When placing an order, you agree that:

• All information you provide is accurate and complete.

• You are authorized to use the chosen payment method.

• We may refuse or cancel any order at our sole discretion.

Reasons for cancellation may include but are not limited to:

• Suspected fraud

• Pricing errors

• Product unavailability

• Violation of these Terms

If payment has already been processed, any applicable refund will be issued.

7. Payment

Payments must be completed before an order is processed.

We accept payment methods displayed at checkout. Payment processing is handled securely by trusted third-party payment providers. We do not store your full payment card information.

8. Shipping

Shipping times are estimates only and are not guaranteed.

Unexpected delays caused by customs inspections, weather, carrier disruptions, holidays, or other circumstances beyond our reasonable control may affect delivery times.

Please refer to our Shipping Policy for additional information.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Refund eligibility, return requirements, and processing timelines are explained in that policy.

10. User Accounts

If you create an account, you are responsible for:

• Keeping your password confidential.

• Maintaining accurate account information.

• All activities occurring under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

11. Prohibited Uses

You agree not to:

• Violate any applicable laws or regulations.

• Upload malicious software.

• Attempt unauthorized access to our systems.

• Interfere with website security.

• Use automated tools to scrape or copy website content without permission.

• Submit false or misleading information.

• Resell products in violation of applicable laws.

• Engage in fraudulent purchases or chargeback abuse.

12. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product images

• Graphics

• Videos

• Text

• Designs

• Icons

• Software

• Branding

is owned by or licensed to Seleno and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.

13. User Content

If you submit reviews, comments, photographs, or other content, you grant Seleno a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content for marketing, promotional, or operational purposes.

You are solely responsible for ensuring that your submitted content does not infringe the rights of others.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or services provided by third-party websites.

Accessing third-party websites is at your own risk.

15. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of:

• Merchantability

• Fitness for a particular purpose

• Non-infringement

We do not guarantee uninterrupted, secure, or error-free operation of the website.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Seleno shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:

• Use of the website

• Inability to use the website

• Product delays

• Delivery failures

• Lost profits

• Lost data

• Business interruption

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant product.

Nothing in these Terms limits liability where such limitation is prohibited by law.

17. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to:

• Natural disasters

• Pandemics

• Government actions

• Customs delays

• Labor disputes

• Carrier interruptions

• Cyberattacks

• Internet outages

• Power failures

18. Indemnification

You agree to indemnify and hold harmless Seleno, its owners, employees, affiliates, contractors, and partners from any claims, losses, damages, liabilities, expenses, or legal fees arising from:

• Your breach of these Terms.

• Your misuse of the website.

• Your violation of any applicable law.

• Your infringement of the rights of another person or entity.

19. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

20. Electronic Communications

By using our website or contacting us electronically, you consent to receive communications electronically, including order confirmations, shipping updates, customer support responses, and legal notices.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.

22. Waiver

Our failure to enforce any provision of these Terms shall not be considered a waiver of our right to enforce that provision in the future.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Seleno regarding your use of the website and supersede any prior agreements relating to the subject matter.

24. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Seleno is established, without regard to conflict of law principles.

Nothing in these Terms affects any mandatory consumer rights that apply under the laws of your country of residence.

25. Dispute Resolution

Before initiating legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith negotiations.

If a dispute cannot be resolved informally, it shall be handled in accordance with the applicable laws and courts having jurisdiction.

26. Contact Information

If you have any questions regarding these Terms of Service, please contact us using the contact information provided on our website.

We aim to respond to customer inquiries as promptly as reasonably possible.

Thank you for choosing Seleno. We appreciate your trust and your business.