Privacy Policy

Effective Date: 12 July 2024

Welcome to seleno.shop. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect:

• Your name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely by our payment providers)

• Device information, IP address, browser type, and cookies

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Communicate with you about your purchases

• Improve our website and services

• Prevent fraud and maintain website security

• Comply with legal obligations

Payment Information

We do not store your full payment details. Payments are securely processed through trusted third-party payment providers.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and provide essential website functionality. You can manage or disable cookies through your browser settings.

Sharing Your Information

We may share your information with trusted third-party service providers, including payment processors, shipping carriers, and website hosting providers, only as necessary to operate our business. We do not sell your personal information.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent where applicable

To exercise these rights, please contact us.

Data Retention

We retain your personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the contact information provided on seleno.shop.