Contact information
Contact Us
We'd love to hear from you.
If you have any questions about your order, shipping, returns, products, or anything else, please don't hesitate to get in touch. Our support team is here to help.
Customer Support
Email: support@seleno.shop
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed
Order Support
For faster assistance, please include the following information when contacting us:
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Your full name
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Order number
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Email address used for the order
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A detailed description of your question or issue
Response Time
We aim to respond to all inquiries within 24–48 business hours.
Please note that response times may be slightly longer during holidays, weekends, or periods of high demand.
Returns & Refunds
For questions regarding returns, refunds, or exchanges, please contact our support team at:
Email: support@seleno.shop
Please include your order number and any relevant photos if your item arrived damaged or incorrect.
Business Information
Store Name: Seleno
Website: seleno.shop
Thank you for shopping with Seleno. We appreciate your business and look forward to assisting you.v