Contact information

Contact Us

We'd love to hear from you.

If you have any questions about your order, shipping, returns, products, or anything else, please don't hesitate to get in touch. Our support team is here to help.

Customer Support

Email: support@seleno.shop

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

Order Support

For faster assistance, please include the following information when contacting us:

  • Your full name

  • Order number

  • Email address used for the order

  • A detailed description of your question or issue

Response Time

We aim to respond to all inquiries within 24–48 business hours.

Please note that response times may be slightly longer during holidays, weekends, or periods of high demand.

Returns & Refunds

For questions regarding returns, refunds, or exchanges, please contact our support team at:

Email: support@seleno.shop

Please include your order number and any relevant photos if your item arrived damaged or incorrect.

Business Information

Store Name: Seleno
Website: seleno.shop

Thank you for shopping with Seleno. We appreciate your business and look forward to assisting you.v